Document opt-in
State clearly that a person agrees to receive communications from the named business and keep a record of that permission.
Responsible customer messaging
WhatsApp messaging starts with consent, not a contact list
Use WhatsApp only for people who expect to hear from the identified business. Before any campaign, document consent, explain what messages a person will receive and provide a practical way to stop them. This protects customers, customer relationships and business quality.
Set expectations
Tell customers what categories of messages they may receive, such as service updates or relevant offers.
Honor opt-out
Give recipients an easy way to stop message categories and apply the request before the next send.
A safer workflow
Use lists your business has earned
01 — Collect permissionUse a website, form, point of sale, SMS, phone or paper process that clearly identifies your business and the communication choice.
02 — Segment by expectationSeparate customers by the purpose they accepted, rather than sending one unrelated message to every contact.
03 — Monitor and improveRespect opt-outs, avoid repeated unwanted messages and monitor feedback before expanding a campaign.
WhatsApp Mass Sender
Paid desktop access is handled after a valid purchase and private activation request
The WhatsApp Mass Sender product is offered as a separate one-time product in the ScanFlick account. Delivery and activation are handled privately after payment confirmation. It is not a service for scraped contacts, cold outreach, uninvited bulk messaging or bypassing WhatsApp policies.
Compliance reminder: the business using a messaging tool is responsible for lawful consent, message content, opt-out handling and compliance with WhatsApp policies. Delivery, engagement and account status are never guaranteed.
Questions
WhatsApp opt-in FAQ
Is a phone number enough to message someone on WhatsApp?
No. Treat a phone number as contact information, not permission. Obtain and retain appropriate opt-in before business messaging.
What should an opt-in say?
It should make clear that the person is choosing communications from the named business, explain the categories of messages and provide a way to opt out.
Can I use contacts scraped from the web?
No. Do not use scraped, purchased or otherwise uninvited contacts for WhatsApp outreach through ScanFlick.